This project explored the assertive outreach approach to addressing homelessness. Drawing on experience of policy-makers, service providers and service users in three Australian cities, it suggests that the approach has already yielded promising results in addressing primary homelessness. The study documents factors for success and some underlying principles for policy-makers and practitioners.
The study outlines seven principles that should underpin assertive outreach policies and practices in Australia into the future. Of key importance for housing policy-makers is that for assertive outreach to work there must be clear pathways for timely access to appropriate, stable and affordable housing for service users, and decisions about the most appropriate housing options exiting rough sleeping should be informed by research evidence.